Subprocessor List

The providers VMease uses, and where data is located

This Subprocessor List lists the Subprocessors that VMease, acting as Data Processor under the Data Processing Agreement ("DPA"), may use to process Customer Data as defined in the DPA.

Subprocessors

Subprocessors
Component	Operated by	Location	Access to customer data
Proxmox support	Proxmox Server Solutions GmbH	Austria	Only when VMease escalates a support case to Proxmox, limited to the information needed to resolve it
VyOS support	VyOS EMEA Operations Limited	Ireland	Only when VMease escalates a support case to VyOS, limited to the information needed to resolve it

Customer-Enabled Third-Party Integrations

The following integrations are optional and enabled by the customer. The third party processes data under the customer's own account and terms and is not a VMease Subprocessor.

Customer-enabled third-party integrations
Component	Operated by	Access to customer data
AI triage (optional, customer-enabled)	OpenAI, under the customer's own account and API key	Nothing unless the customer enables AI triage. Then: the alert's title, severity and likely root cause; for each affected item and each item one dependency away, its ID, type and name (including host, VM, storage and interface names), how it is reached, health and effective state, when health last changed and the free-text health reason; the links between those items; and a count of each item type. By default, also an estate snapshot: cluster name and ID; node status, HA state, CPU, memory and guest counts; storage and backup server details, including host addresses and ports; network interfaces, VLANs, subnets and default routes; and open compliance findings. Guests are counted in the snapshot, not named.

Questions to legal.team@vmease.com.

Version: 1.0 · Published: 3 November 2026

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