Errors & task states reference
The states a background task moves through, VM power states, and the responses you may see when something is rejected.
Background task states
State-changing operations run asynchronously: the API queues a task and workers carry it out. Track progress in the Task Manager (top bar).
| Status | Meaning |
|---|---|
| pending | Queued, not yet picked up by a worker |
| processing | A worker is actively carrying out the operation (progress 0–100%) |
| completed | The operation finished successfully |
| failed | The operation did not complete; the resource is left in its prior state |
| cancelled | The operation was cancelled before completion |
A task left in processing past the timeout (about 10 minutes) is automatically returned to pending for retry.
Virtual machine states
| State | Meaning |
|---|---|
| running | Powered on |
| stopped | Powered off |
| initializing | Being created / provisioned |
| restarting | A start or restart is in progress |
| stopping | A stop is in progress |
| hibernating | A shutdown is in progress |
| terminating | A delete is in progress |
| terminated | Deleted (soft-deleted) |
A VM can be deleted only while it is stopped or initializing.
API responses you may see
| Code | When it happens | What to do |
|---|---|---|
| 400 | Invalid input — a field failed validation or the request body was malformed | Correct the highlighted field(s) and resubmit |
| 401 | Your session expired | Sign in again; the app attempts a silent refresh first |
| 403 | Insufficient permissions for the action | Ask an administrator for the required permission — see Permissions reference (click here) |
| 409 | A conflicting record already exists (e.g. that name or email is taken) | Choose a different, unique value |
| 503 | Could not acquire the operation lock | Wait a moment and retry — another operation was in flight |
When access is denied
- Navigating to a page you lack permission for redirects you to an Unauthorized screen.
- Sidebar items you cannot use are hidden rather than shown disabled.
- The entire Platform section is hidden for non-root accounts.
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