Onboard a tenant

Before you begin

Tenants are created one level under your own account, so you only ever work within your own scope.

• You need permission to create tenants, set quotas, and assign shared resources. If you are not sure, ask your administrator.
• You can only share networks and templates you own or that are assigned to you.
• The tenant is set up in the background: it appears as Creating and then becomes Active. Watch its progress in the Task Manager on the top bar.
• For the exact permissions each step needs, see the Permissions reference (click here).

A quota field left at 0 or unset means unlimited for that resource, so set explicit values wherever you want a cap.

Create the tenant

A new tenant is created together with its first Account-Admin user.

1. Open Multi-tenancy → Tenants, then select Add.
2. Enter the Account Name.
3. Enter the Admin Email, an optional Admin Display Name, and set the Admin Password with confirmation.
4. Save the form.

Expected result: the account is provisioned and appears in the Tenants list as Creating, then Active.

Set its quota

Cap the tenant's compute and storage so it cannot over-consume shared capacity.

1. Open Multi-tenancy → Tenants and open the tenant you just created.
2. On the Quotas & Pricing card, select Create Quota (or Edit if one already exists).
3. Adjust the compute quotas (RAM and CPU per-hour pricing) and the storage quotas (guaranteed size and GB per-hour pricing).
4. Leave any quota at 0 or unset to grant unlimited capacity for that resource; enter a value wherever you want a hard cap.
5. Save your changes.

Expected result: the Quotas & Pricing card reflects the updated compute and storage entries.

Share a network and a template

Give the tenant a network to attach VMs to and a template to deploy from.

1. Open Multi-tenancy → Shared Resources.
2. Open the Networks tab and select Assign.
3. Choose the tenant account, select the network to share, and save.
4. Open the Templates tab and select Assign.
5. Choose the tenant account, select the template to share, and save.

Expected result: the network and template appear on the tenant's detail cards and become available inside that account; any conflicts are listed instead of being applied.

Notes

• Switch into the tenant's context and confirm its admin can sign in and see the shared resources before you hand the account over.

Next steps

• Create your first VM — build the tenant's first virtual machine on the shared network and template (click here)
• Shared Resources — review or revoke the tenant's network, ISO, appliance, and template assignments (click here)
• Tenants — edit the account, adjust its quota, or suspend it (click here)